Privacy Policy

At KeshVar, we are committed to protecting your privacy and ensuring the security of your personal information.

Last updated: December 10, 2025

Introduction

KeshVar ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

This policy applies to all information collected or submitted on KeshVar's website and our mobile applications. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Place an order for our hair oil products
  • Create an account on our website
  • Subscribe to our newsletter or marketing communications
  • Contact us for customer support
  • Participate in surveys or promotional activities
  • Leave reviews or testimonials

This personal information may include:

  • Full name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment processors)
  • Order history and preferences
  • Account credentials (username and encrypted password)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

  • IP address and geographical location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website or source
  • Device identifiers and characteristics

How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing

  • • Process and fulfill your orders
  • • Arrange shipping and delivery
  • • Send order confirmations and updates
  • • Handle returns and refunds

Customer Service

  • • Respond to your inquiries
  • • Provide technical support
  • • Resolve disputes or issues
  • • Improve our customer service

Marketing & Communication

  • • Send promotional emails (with consent)
  • • Personalize marketing content
  • • Notify you about new products
  • • Share hair care tips and information

Business Operations

  • • Analyze website usage and trends
  • • Improve our products and services
  • • Prevent fraud and ensure security
  • • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, email service providers, and website hosting services.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments and updates
  • Limited access to personal information by authorized personnel only
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

You have several rights regarding your personal information:

Data Access and Correction

You can access and update your personal information through your account settings or by contacting us directly.

Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any promotional email or by updating your communication preferences in your account.

Data Deletion

You may request deletion of your personal information, subject to legal and business requirements. Some information may be retained for legitimate business purposes or legal compliance.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Keep you logged in to your account
  • Analyze website traffic and user behavior
  • Personalize content and advertisements
  • Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your user experience.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove such information from our systems.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Users

KeshVar is based in India. If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification (for significant changes)

Your continued use of our services after any changes constitutes your acceptance of the updated privacy policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email

info@keshvar.in

Address

KeshVar Hair Care

India

Response Time: We will respond to your privacy-related inquiries within 30 days.